Learn How to Customize Dynamics CRM

Every organization is different, and so is the implementation of Dynamics CRM for every organization. Learn how to configure the out-of-the-box (OOB) features of Dynamics CRM and perform customization to extend the platform to meet the unique business needs of an organization.

Learn How to Configure Dynamics CRM

People tend to confuse configuration with customization or use them interchangeably, even though they are not quite the same thing. Learn the difference between these two concepts and the skills needed to be an effective Dynamics CRM administrator or developer.

Learn develop applications without writing code

The Power Plaform emplowers non developers to quickly and easily create applications by simply dragging and dropping prebuilt out-of-the-box components. As one of the most popular no-code/low-code platforms, the Microsoft Power Platform is easy to learn and can allow organizations to leverage its workforce to create and share applications, as "citizen developers".

The Power Automate enable an average users to create powerful cloud flows to automate business processes. The Power Virtual Agent empowers organizations to easily leverage the power of AI to perform common ruitine tasks. If a picture is worth a thousand words, a well-rendered graphic is worth a thousand written reports! Data visualization helps organizations get a clearer picture of where they have been and where they are headed, intentionally or unintentionally.

Learn How to Interact with the Most Popular DBMS

Learn how to access and manipulate data for the purposes of analysis and analytics. This course will teach you the foundational concepts of relational database systems and the practical skills required for working with data as a data analyst.